Encourage Knowledge Sharing
Ensure that your department has outlined an organizational structure as well as discussed which department members retain what knowledge, and what role each person plays in the functioning of the overall department. Examine policies and procedures and determine if there are any gaps in communication between individuals or knowledge across the department. Involving all employees in aspects of the department or organization can allow for the sharing of valuable input at different levels, but also help for business continuity to occur. Kuali is an excellent resource to document institutional knowledge.
Record Keeping
Proper record-keeping will allow for easier sharing of responsibilities and continuity of operations across different staff and departments. These records should be accessible to members of the organization or department and can be updated and referred to as needed. New staff can refer to existing Mission Continuity plans to get more familiar with the organization.
Developing and Maintaining Relationships
Many departments function off good relationships with other departments. Engaging these solid relationships during blue sky days will help you navigate challenges within the University community and allow for growth and development between departments to help ensure continuity of operations as needed.
Alignment with Institutional Goals
If the entire department is working towards the same goal or milestone, it will be much easier for operational continuity to occur. Creating a culture that allows information sharing and goal setting to occur will help keep everyone on the same page and working on track to achieve a common goal together. At the University level, Carolina NEXT sets the tone for maintaining a prestigious and reputable strategic plan. It represents the important goals that can unite members of a department or organization.